The AGP is a 32-bit application that has been designed to run under the following versions of Windows:
Consequently we cannot guarantee that it will run 100% under Windows 95 and advise you to upgrade to a later version of Windows.
Yes. Your copy of the AGP can be configured to run with any one of up to sixteen different SAKs. If you need this requirement please inform us when you place your order.
Note: for each SAK your copy of the AGP will work with you will have to pay the price of a full system (standard or professional).
You must have an AGP SAK fitted to your computer's parallel or USB port (it doesn't matter if it is the correct one or not at this stage).
Next run the AGP from the Windows Start command line:
You will then be presented with a dialog box indicating the ID of the currently connected SAK and the ID(s) of those keys that your copy of the AGP is configured to run with.
When you click on the OK button the application will close and you must then fit the correct SAK and run the AGP in the normal way.
The most likely reason for this is that the SAK driver was not installed correctly or has become corrupted.
On the installation CD there is the option to reinstall the SAK driver. Simply run the installation CD again with all options unchecked except for Reinstall SAK driver which should be checked.
You will be required to reboot your machine upon completion of the installation process in order for Windows to recognise the new drivers.
Earlier versions of the GEMLAN-T module firmware did not support the programming interface. If you can make a connection to the GEMLAN-T module from a standard web browser such as Internet Explorer then the programming interface is enabled.
If you require a firmware upgrade for your GEMLAN-T module the please contact ALSTOM
Tel. +44 (0)1782 781010
If you right-click from the topic tree in the AGP on-line help, click on the Print button or select Print... from the Options menu, you get a menu that includes an option for Print the selected heading and all subtopics. If this is selected all the page contents get jumbled together.
This is a known Microsoft bug in HtmlHelp. There appears to be no work round for this, however, the Print the selected topic option does work, so you will need to print out individual topics.
This has now been fixed in the versions 2.40 onwards of the AGP.
This problem has been on some copies of Windows XP using Service Pack 2. Please download the following file and then follow the instructions below.
This problem has been noticed on some machines and is due to the way the AGP (which is a multithreaded application) interacts with the SAK. Sometimes the AGP checks for the presence of a SAK at the same time as there is a switch within the AGP between the multiple threads. Versions of the SAK driver used in the AGP prior to v2.90 were not thread-safe and thus could cause this problem.
The following download corrects this problem.